Information contained on this page is provided by an independent third-party content provider. WorldNow and this Station make no warranties or representations in connection therewith. If you have any questions or comments about this page please contact email@example.com.
SOURCE Canadian Radio-television and Telecommunications Commission
OTTAWA AND GATINEAU, QC, Oct. 15, 2013 /CNW/ - Today, the Canadian Radio-television and Telecommunications Commission (CRTC) announced that the Canadian Union of Postal Workers has paid a penalty of $50,000 and Union Calling Inc. has paid a penalty of $65,000 as part of settlements over violations to the Unsolicited Telecommunications Rules.
The CRTC's investigation found that the Canadian Union of Postal Workers failed to identify itself or provide its contact information in robocalls made to residents of Ontario. The union hired a company, Union Calling Inc., to deliver pre-recorded messages between May 21 and June 26, 2013 regarding the possible closure or downsizing of post offices in certain communities.
"These latest settlements involve taking action against both the companies who make unsolicited telecommunications and clients of companies who make unsolicited telecommunications as they are both required to comply with the Unsolicited Telecommunications Rules. Canadians expect to know who is calling them, even when listening to a pre-recorded message. This is an important element of the rules governing the use of robocalls. We appreciate the cooperation we received from the Canadian Union of Postal Workers and Union Calling Inc. during our investigation into this matter," said Andrea Rosen, the CRTC's Chief Compliance and Enforcement Officer.
In addition to paying monetary penalties, parties have agreed to cease violating the Unsolicited Telecommunications Rules and implement comprehensive compliance programs that will include:
Automatic Dialing-Announcing Devices (ADADs) are used to dial telephone numbers and automatically deliver a pre-recorded message. A person or company using an ADAD to make unsolicited telecommunications where there is no attempt to solicit, shall comply with certain conditions including:
About the CRTC's enforcement measures
The CRTC enforces the Unsolicited Telecommunications Rules in order to reduce unwanted calls to Canadians. Under its enforcement process, the CRTC can discuss corrective actions with individuals, firms or organizations engaged in telemarketing, which may lead to a settlement that includes a monetary penalty and other corrective measures. The CRTC can also issue warnings and citations, conduct inspections and issue notices of violation.
To date, the CRTC's efforts have yielded over $3.4 million in penalties, which are remitted to the Receiver General for Canada, and $741,000 in payments to post-secondary institutions.
The CRTC is an independent public authority that regulates and supervises broadcasting and telecommunications in Canada.
©2012 PR Newswire. All Rights Reserved.